Data Privacy

1. Controller

The controller responsible for data processing under the GDPR is:

Redcap B.V.
on behalf of Stichting Rudulin
Amsterdam, Netherlands
Contact: support@reformer.network

2. Principle

The protection of your personal data is a central concern for us. Reformer.network processes data solely for specific purposes and in compliance with the GDPR.

3. Types of Data Processed

3.1. Identity Data

  • First and last name (mandatory)
  • Email address (mandatory)
  • Place of residence (for group networking)
  • Date of birth (for age verification)
  • Phone number (optional)
  • Profile picture, status data (optional)
  • Badges (product affiliations within the network)

3.2. Usage Data

  • Posts, comments, group activities
  • Likes, time spent, search queries
  • Login times and frequency of use

3.3. Location Data

(only with active consent)

  • GPS data
  • Wi-Fi/mobile-based location data

3.4. Device-Specific Data

  • IP address
  • Browser type, device type, operating system
  • Cookies for system functionality (no ad tracking)

3.5. Payment Data

Only when using paid services:

  • Payment method, billing address, booking history

3.6. Audio/Video Connections (optional)

  • Content from voice or video chats
  • No automatic storage without consent

3.7. Third-Party Data

Only when actively linked to external services (e.g., payment processing)

4. Purposes of Processing

  • Provision, maintenance, and improvement of the platform
  • Member management and group communication
  • Security and abuse detection
  • Billing and funding processes
  • Responding to support requests and system notifications

4.1 System Messages and Internal Communication

As part of membership, users occasionally receive internal notifications about important changes, new groups, system features, moderation notes, or network initiatives.

These notifications are delivered via:

  • Internal notifications on the platform (e.g., bell icon or direct message)
  • Home page / dashboard alerts, such as info banners or notification boxes
  • Email, e.g., for security-related updates or system changes

This communication is part of platform use and serves exclusively for internal information within the closed network.

It is not considered advertising. Full deactivation is not possible, as these messages are essential to the club’s security, functionality, and organization.

5. Disclosure to Third Parties

Data is only disclosed:

  • to internal technical service providers (e.g., hosting, payment providers)
  • when legally required (e.g., law enforcement)
  • with the user's explicit consent (e.g., group leadership)

No disclosure for advertising purposes. No sharing with social media corporations.

6. Server Location and Hosting

  • Reformer.network is hosted on servers located within the European Union.
  • Our hosting providers are GDPR-compliant and process data solely under instruction of the platform operator.
  • No processing takes place outside the EU.

7. Data Retention and Deletion

  • Data is stored only as long as required for the stated purposes.
  • When a user account is deleted, all personal data is fully erased, unless legal retention obligations apply.

8. User Rights

You have the right to:

  • Access your stored data
  • Correct inaccurate data
  • Delete your data ("right to be forgotten")
  • Restrict processing
  • Data portability (export)
  • Object to certain processing activities

Please contact the support section within the platform for assistance.

8.1. Personal Identification Data

Verification for joining the network

To verify the identity of new members, we additionally collect:

  • A photo of a valid ID document (e.g., ID card, passport, driver’s license)
  • A current live photo of the inviting person (for biometric comparison)
  • Date and time of the verification request
  • If applicable, a comment or note about the invitation (e.g., group or recommendation)

This data is used exclusively for one-time identity verification.
It will not be published, is not stored permanently, and will be deleted within 30 days after successful approval, unless legal obligations require otherwise.

🛡️ Security and Rights

  • The data will not be shared with third parties.
  • Users have the right to access, correct, and delete this verification data.
  • In case of suspected abuse, manual review by authorized platform operators will be conducted.

9. Changes to this Data Privacy

This privacy policy may be updated to comply with legal requirements or changes in the platform structure. The current version is always available at Data Privacy.

For more information, see our Terms and Conditions, the Code of Conduct, and the Funding Guidelines.

Effective as of: 06.04.2025